Frequently-Asked Questions/h1>
Check out frequently-asked questions about life at IMT Desert Palm Village here.
Leasing & Availability
IMT Desert Palm Village offers a range of apartment layouts designed for different living needs, including one-bedroom, two-bedroom, and three-bedroom homes.
- One-bedroom floorplans include one bathroom and provide a separate bedroom for added privacy. One-bedroom apartments range from 105 sq. ft. to 720 sq. ft.
- Two-bedroom apartments include two separate bedrooms and two bathrooms. They range from 840 sq. ft. to 1,006 sq. ft., which can be used for roommates, guests, or a home office.
- Three-bedroom apartments include three separate bedrooms and two bathrooms ranging from 1,200 sq. ft. to 1,444 sq. ft., providing the largest floor plan available at IMT Desert Palm Village. This layout is well-suited for roommates or residents who simply want extra space for a home office, hobby room, or guest accommodations.
Each floor plan may vary in size, layout, natural light, and views, so availability can change frequently as apartments are leased.
Rent varies depending on several factors, including:
- The floor plan you choose (one-bedroom, two-bedroom, or three-bedroom)
- The size and layout of the selected apartment
- The view and location within the community (for example, courtyard vs. street-facing)
- Current availability and demand
Pricing is updated regularly, so the rent you see reflects real-time market conditions. Because of this, apartments can lease quickly, especially popular layouts or price points.
Check current pricing and availability – before your preferred unit is gone.
IMT Desert Palm Village currently offers lease terms ranging from 3 to 15 months.
A lease is a legally binding agreement outlining your rental terms, including your monthly rent, lease duration, and community policies. Flexible term options let you choose the length that best fits your plans.
Explore available apartments to find lease options that match your plans.
You can apply in two ways:
- Online: The most common and fastest option. Click the “Apply Now” button located in the contact form on the property homepage or alongside available inventory in the Floor Plans & Availability section. You will be guided to our application portal, where you can create an account, and follow the step-by-step instructions to complete your application. Applying online is the quickest way to secure an available apartment before availability changes.
- In person: You can also visit the leasing office in person, if you prefer assistance with the application process. Our leasing office is open Monday through Friday from 8:30 am to 5:30 pm and Saturday and Sunday from 10:00 am to 5:00 pm.
- Need assistance? Please call our leasing team and we’ll be happy to help guide you through the application process.
As part of your application, you will typically be asked to provide:
- A valid government-issued photo ID
- Employment and income verification documentation, which may include :
- most current paystub equaling one month and six consecutive bank statements showing payroll direct deposit if currently employed;
- previous year’s individual tax return and six consecutive bank statements showing deposits if self-employed;
- An offer letter on company letterhead, indicating position, salary and contact information if pending employment;
- A Social Security Benefit Letter, SSA-1099, or SSA Notice of Change in Payment if unemployed
- Reference information and documentation from a landlord, apartment community, or mortgage company for rental verification
- Consent for a background and credit check
Once your application is submitted, it will be reviewed by the leasing team, who will follow up with next steps.
Start your application now to secure your apartment before availability changes.
IMT Desert Palm Village offers several tour options so you can choose what works best for you:
- Self-guided tours: Tour the community on your own schedule. You’ll receive step-by-step instructions and entry details ahead of your visit, allowing you to explore at your own pace without a leasing agent present.
- In-person tours: Meet with a friendly leasing consultant who will walk you through the community, show available apartments, and answer any questions about pricing, availability, and the application process in real time.
- Virtual tours: If you’re unable to visit in person, you can tour remotely through a live Zoom video call, giving you a detailed view of the apartment and amenities from anywhere.
Tours can be scheduled directly through the website by selecting a date and time that works for you. When scheduling your tour, you will be asked to provide basic contact information and confirm your appointment. For all tours, a valid ID will be required.
LOOK & LEASE: Receive 1 month free rent when you apply within 24 hours of your tour.* Your second full month’s rent will be credited to your account.
Apply within 24 hours of your tour to lock in this Look & Lease offer before it expires.
Pricing & Fees
When applying for an apartment, you should plan for the following initial costs:
- Application fee: $50 per applicant (non-refundable)
- Administration fee: $150 per apartment (non-refundable)
- Security deposit: $150 for all floor plans
The security deposit is held throughout your lease and is used to cover any damages beyond normal wear and tear or unpaid balances at move-out.
If you have a pet, additional costs will apply:
- Pet fee: $300 non-refundable pet fee (covers up to 2 pets)
- Pet rent: $40 per month, per pet
In addition to these upfront costs, your total move-in amount may also include:
- Prorated rent, depending on your move-in date
- Any applicable fees or add-ons selected during the leasing process (such as renter’s insurance or utilities)
Because total move-in costs can vary based on your specific apartment, move-in date, and selections, you’ll see a full cost breakdown before completing your application.
View full pricing details while selecting your apartment online.
Yes. Your security deposit is refundable after you move out, as long as:
- The apartment is returned in good condition (normal wear and tear is expected)
- There are no outstanding balances on your account
If there are damages beyond normal use or unpaid charges, those amounts may be deducted from your deposit before the remainder is returned.
Click here to view available apartment and apply for your new apartment home online.
Yes. In addition to base rent, there are standard monthly fees associated with living at IMT Desert Palm Village:
- Monthly Billing Administrative Fee: $3/month
- Trash: $4.76/month
- Package Lockers: $5/month
- Credit Reporting: $5/month
- Tenant Liability Insurance: $11.50/month (when enrolled in IMT’s Tenant Liability Program)
Utilities are not included and will vary based on your usage and service providers.
Because total monthly costs can vary, you will see a full breakdown of all recurring charges before completing your lease.
View our brochure and additional fee disclosure to see all current charges and details.
Utilities are not included in rent at IMT Desert Palm Village.
Water is billed through CCS. Electric is through Arizona Public Service (APS). Internet and cable are available through Cox Communications. Trash is billed at $4.76/month separately.
Costs will vary based on usage, apartment type, and service providers.
Contact the leasing team for a full breakdown of monthly costs.
Pets
Yes. IMT Desert Palm Village welcomes both cats and dogs.
The community is designed with pet owners in mind and includes:
- IMT Pets Park – a dedicated on-site space for your dog to run and play off-leash
- Lush, landscaped grounds and walkable paths throughout the community for daily strolls
Click here to find a pet-friendly apartment that works for both you and your pet.
A maximum of two pets per apartment home is allowed.
Click here to explore floor plans that comfortably fit your lifestyle and your pets.
There are no weight restrictions, but certain breeds are restricted.
The following breeds (and any mix of these breeds) are not permitted:
Doberman, Mastiff, Pit Bull (including Staffordshire Terrier, Bull Terrier, American Bulldog), Rottweiler, Chow, Wolf hybrids, Great Dane, German Shepherd, Malamute, Akita, Deerhound, and Siberian Husky.
Exception: Assistance animals are not subject to breed restrictions.
Yes. The following pet-related fees apply:
- Pet fee: $300 non-refundable fee (covers up to two pets)
- Pet rent: $40 per pet, per month
Service animals and Emotional Support Animals (ESAs) are exempt from pet fees and pet rent per federal fair housing guidelines.
Amenities & Lifestyle
IMT Desert Palm Village combines modern apartment living with everyday convenience, offering:
- Four sparkling swimming pools and two indoor spas with barbecue stations at each pool for outdoor dining and relaxation
- The IMT Active fitness center for convenient on-site workouts any time of day
- IMT CoWork and Entertainment Lounge – dedicated spaces for focused work and social gatherings, with free Wi-Fi at the clubhouse
- Lighted regulation basketball court, in-line hockey court, and sand volleyball court for active recreation right outside your door
- IMT Pets Park and an unbeatable location just half a mile from Arizona State University and on the free Orbit bus line
The community is designed to support an active, connected lifestyle – whether that’s working out at the fitness center, relaxing by the pool, or enjoying the rooftop sundeck just steps from your door.
Click here to view available apartments with these amenities before they’re leased.
Yes. IMT Desert Palm Village offers an IMT CoWork space and an Entertainment Lounge, with free Wi-Fi available at the clubhouse and pools, giving you the flexibility to work remotely without needing to leave the community – whether you need a quiet space to focus or a comfortable lounge setting.
Free Wi-Fi is available at the clubhouse and pool areas throughout the community.
Yes. Residents enjoy access to both:
- IMT Active fitness center with cardio and strength equipment
- Four sparkling swimming pools with two indoor spas and barbecue stations at each pool for a true resort feel
Both are available year-round, making it easy to stay active and unwind without leaving the property.
Click here to explore amenities that support your daily routine.
Yes. IMT Desert Palm Village hosts regular resident events throughout the year, including social gatherings and seasonal activities.
These events are designed to help residents connect, meet neighbors, and create a stronger sense of community.
Click here to schedule a tour and experience the community beyond the apartment itself.
Yes. IMT Desert Palm Village offers Parcel Pending lockers, providing a reliable and convenient way to receive packages – even when you’re not home.
Packages are delivered to a locker and can be picked up at your convenience, reducing the risk of missed deliveries or theft.
Click here to schedule a tour to see the community in person.
IMT Desert Palm Village offers conveniently located 24/7 laundry facilities throughout the community, accessible around the clock using the laundry card system. Select homes also include an in-home washer and dryer – ask the leasing team about availability.
View available apartments with in-unit washer and dryer before they’re leased.
Parking & Transportation
Yes. IMT Desert Palm Village offers on-site parking for residents. Please contact the leasing team for current availability and pricing details.
Ask the leasing team about available parking options when you tour.
Guest parking is available within the community in designated areas for residents and their visitors.
Schedule your tour and plan your visit to explore the community in person.
IMT Desert Palm Village’s Tempe location provides excellent access to the Phoenix metro’s major freeway network. Key commuting options include:
- Loop 202 (Red Mountain Freeway), accessible within minutes, connecting west toward Phoenix Sky Harbor Airport and Downtown Phoenix, and east toward Mesa and Gilbert
- Loop 101 (Price Freeway), minutes away, offering a direct route north to Scottsdale’s employment and entertainment corridors
- US-60 (Superstition Freeway), providing access east to Mesa, Chandler, and Gilbert, and west toward downtown Phoenix
- Mill Avenue and Apache Boulevard, walkable from the community, connecting directly into Arizona State University and Downtown Tempe
IMT Desert Palm Village’s address on Vista Del Cerro Drive in Tempe – just half a mile from ASU and minutes from Loop 202, Loop 101, and US-60 – makes it one of the most accessible addresses in the East Valley.
View the location to estimate your commute and nearby access.
IMT Desert Palm Village is designed for a connected, everyday lifestyle—where your home, workspace, and daily essentials are all within reach.
With four sparkling pools, an IMT Active fitness center, IMT CoWork, sports courts, and a location half a mile from ASU and minutes from Downtown Tempe, you can:
- Work remotely without leaving the property
- Reach Mill Avenue dining, Tempe Marketplace, and ASU’s Sun Devil Stadium just minutes away
- Stay active and social without needing to drive elsewhere
It’s a setup that combines convenience and flexibility in a way that’s not typical for most apartment communities.
Schedule a tour and see how IMT Desert Palm Village fits your day-to-day life.
Maintenance & Resident Services
Submitting a maintenance request at IMT Desert Palm Village is simple and can be done at any time.
- Online (via our resident portal):
Residents can log into the resident portal, which is an online account you’ll set up after moving in. From there, you can submit a maintenance request, describe the issue, and track the status of your request. - By contacting the leasing office:
You can also reach out directly to the leasing office if you prefer to speak with someone or need assistance submitting a request.
When submitting a request, you’ll typically describe the issue (for example, a plumbing, appliance, or electrical concern), and the maintenance team will follow up to schedule service if needed.
Using the resident portal allows you to:
- Submit requests anytime, even outside office hours
- Track progress and updates
- Keep a record of past requests
Schedule a tour to learn more about resident services and support.
Yes. IMT Desert Palm Village offers 24/7 emergency maintenance for urgent issues such as plumbing leaks, or other situations that require immediate attention.
This ensures that critical issues can be addressed quickly—regardless of the time of day.
Ask the leasing team how emergency maintenance is handled when you tour.
Yes. IMT Desert Palm Village provides an online resident portal, which is a unique account you’ll use to manage your apartment.
Through the portal, you can:
- Pay rent online
- Submit and track maintenance requests
- Receive updates and community announcements
Having everything in one place makes it easier to manage your apartment without needing to visit the leasing office.
Neighborhood & Location
IMT Desert Palm Village is located at 1215 E. Vista Del Cerro Drive in Tempe, Arizona, in Tempe just half a mile from Arizona State University and minutes from Downtown Tempe’s Mill Avenue District.
The community sits along Vista Del Cerro Drive, with ASU, Mill Avenue, and Loop 202 all within easy reach, plus quick freeway access via Loop 202, Loop 101, and US-60.
IMT Desert Palm Village is conveniently located near several grocery options within minutes of the community, including:
- Fry’s Food Store
- Safeway
- Sprouts Farmers Market
Explore the neighborhood to see what’s within walking distance.
IMT Desert Palm Village is surrounded by the best that Tempe and the greater Phoenix metro have to offer – from ASU’s campus energy and Mill Avenue nightlife to Tempe Town Lake and major shopping destinations.
- Tempe Marketplace is just minutes away, one of the Valley’s premier outdoor shopping and entertainment destinations with over 100 retailers and restaurants
- Mill Avenue District offers a vibrant strip of restaurants, cafés, and bars just minutes from the community
- Tempe Town Lake, with a wide range of restaurants, cafés, and bars
- The Sun Devil Stadium and Talking Stick Resort Arena are within minutes, putting ASU athletic events and major concerts right at your doorstep
This location offers a balance of walkable convenience for daily needs and quick access to dining and entertainment throughout the area.
Schedule a tour to explore the neighborhood and surrounding area.