Frequently-Asked Questions/h1>
Check out frequently-asked questions about life at IMT at the Galleria here.
Leasing & Availability
IMT at the Galleria offers a range of apartment layouts designed for different living needs, including one-bedroom and two-bedroom homes.
- One-bedroom floorplans include one bathroom and provide a separate bedroom for added privacy. One-bedroom apartments range from 617 sq. ft. to 970 sq. ft.
- Two-bedroom apartments include two separate bedrooms and two bathrooms. They range from 796 sq. ft. to 1,317 sq. ft., which can be used for roommates, guests, or a home office.
Each floor plan may vary in size, layout, natural light, and views, so availability can change frequently as apartments are leased.
Rent varies depending on several factors, including:
- The floor plan you choose (one-bedroom or two-bedroom)
- The size and layout of the selected apartment
- The view and location within the community (for example, courtyard vs. street-facing)
- Current availability and demand
Pricing is updated regularly, so the rent you see reflects real-time market conditions. Because of this, apartments can lease quickly, especially popular layouts or price points.
Check current pricing and availability – before your preferred unit is gone.
IMT at the Galleria currently offers lease terms ranging from 3 to 12 months.
A lease is a legally binding agreement outlining your rental terms, including your monthly rent, lease duration, and community policies. Flexible terms let you choose the length that best fits your plans.
Explore available apartments to find lease options that match your plans.
You can apply in two ways:
- Online: The most common and fastest option. Click the “Apply Now” button located in the contact form on the property homepage or alongside available inventory in the Floor Plans & Availability section. You will be guided to our application portal, where you can create an account, and follow the step-by-step instructions to complete your application. Applying online is the quickest way to secure an available apartment before availability changes.
- In person: You can also visit the leasing office in person, if you prefer assistance with the application process. Our leasing office is open Monday through Friday from 8:30 am to 5:30 pm and Saturday from 10:00 am to 5:00 pm. We are closed on Sundays.
- Need assistance? Please call our leasing team and we’ll be happy to help guide you through the application process.
As part of your application, you will typically be asked to provide:
- A valid government-issued photo ID
- Employment and income verification documentation, which may include :
- most current paystub equaling one month and six consecutive bank statements showing payroll direct deposit if currently employed;
- previous year’s individual tax return and six consecutive bank statements showing deposits if self-employed;
- An offer letter on company letterhead, indicating position, salary and contact information if pending employment;
- A Social Security Benefit Letter, SSA-1099, or SSA Notice of Change in Payment if unemployed
- Reference information and documentation from a landlord, apartment community, or mortgage company for rental verification
- Consent for a background and credit check
Once your application is submitted, it will be reviewed by the leasing team, who will follow up with next steps.
Start your application now to secure your apartment before availability changes.
IMT at the Galleria offers several tour options so you can choose what works best for you:
- Self-guided tours: Tour the community on your own schedule. You’ll receive step-by-step instructions and entry details ahead of your visit, allowing you to explore at your own pace without a leasing agent present.
- In-person tours: Meet with a friendly leasing consultant who will walk you through the community, show available apartments, and answer any questions about pricing, availability, and the application process in real time.
- Virtual tours: If you’re unable to visit in person, you can tour remotely through a live Zoom video call, giving you a detailed view of the apartment and amenities from anywhere.
Tours can be scheduled directly through the website by selecting a date and time that works for you. When scheduling your tour, you will be asked to provide basic contact information and confirm your appointment. For all tours, a valid ID will be required.
Yes. IMT at the Galleria is currently offering 6 weeks free rent when you apply within 24 hours of completing your tour.
The free rent is applied as a credit to your second full month’s rent, rather than upfront.
Please note:
- The offer is subject to change at any time
- Restrictions apply, including exclusions for current residents and property transfers
Because this is a time-sensitive offer, applying shortly after your tour is the best way to take advantage of the promotion.
Apply within 24 hours of your tour to lock in this Look & Lease offer before it expires.
Pricing & Fees
When applying for an apartment, you should plan for the following initial costs:
- Application fee: $75 per applicant (non-refundable)
- Security deposit: $150 for all floor plans
The security deposit is held throughout your lease and is used to cover any damages beyond normal wear and tear or unpaid balances at move-out.
If you have a pet, additional costs will apply:
- Pet fee: $300 non-refundable pet fee, per pet
- Pet rent: $25 per pet, per month
In addition to these upfront costs, your total move-in amount may also include:
- Prorated rent, depending on your move-in date
- Any applicable fees or add-ons selected during the leasing process (such as renter’s insurance or utilities)
Because total move-in costs can vary based on your specific apartment, move-in date, and selections, you’ll see a full cost breakdown before completing your application.
View full pricing details while selecting your apartment online.
Yes. Your security deposit is refundable after you move out, as long as:
- The apartment is returned in good condition (normal wear and tear is expected)
- There are no outstanding balances on your account
If there are damages beyond normal use or unpaid charges, those amounts may be deducted from your deposit before the remainder is returned.
Click here to view available apartment and apply for your new apartment home online.
Yes. In addition to base rent, there are standard monthly fees associated with living at IMT at the Galleria:
- Monthly Trash Administrative Fee: $10/month
- Trash: $25/month
- Pest Control: $1.75/month
- Package Lockers: $5/month
- Credit Reporting: $5/month
- Tenant Liability Insurance: $11.50/month (when enrolled in IMT’s Tenant Liability Program)
Utilities are not included and will vary based on your usage and service providers.
Because total monthly costs can vary, you will see a full breakdown of all recurring charges before completing your lease.
View our brochure and additional fee disclosure to see all current charges and details.
Utilities are not included in rent at IMT at the Galleria.
Water is billed through CCS. Electric is through Middle Tennessee Electric. High-speed internet is available through providers of your choice. Trash is billed at $25/month as a separate fee.
Costs will vary based on usage, apartment type, and service providers.
Contact the leasing team for a full breakdown of monthly costs.
Pets
Yes. IMT at the Galleria welcomes both cats and dogs.
The community is designed with pet owners in mind and includes:
- IMT Pets Park – a dedicated on-site space for your dog to run and play
- Walkable grounds and open outdoor spaces throughout the community
Click here to find a pet-friendly apartment that works for both you and your pet.
A maximum of two pets per apartment home is allowed.
Click here to explore floor plans that comfortably fit your lifestyle and your pets.
There are no weight restrictions, but certain breeds are restricted.
The following breeds (and any mix of these breeds) are not permitted:
Doberman, Mastiff, Pit Bull (including Staffordshire Terrier, Bull Terrier, American Bulldog), Rottweiler, Chow, Wolf hybrids, Great Dane, German Shepherd, Malamute, Akita, Deerhound, and Siberian Husky.
Exception: Assistance animals are not subject to breed restrictions.
Yes. The following pet-related fees apply:
- Pet deposit: $300 non-refundable pet fee, per pet
- Pet rent: $25 per pet, per month
Service animals and Emotional Support Animals (ESAs) are exempt from pet fees and rent.
Amenities & Lifestyle
IMT at the Galleria combines modern apartment living with everyday convenience, offering:
- A resort-style pool with lounge seating and two outdoor barbecue stations and fire pit areas
- A 24-hour fitness center with cardio and strength equipment
- Resident Clubhouse featuring billiards, workstation, coffee bar, and lounge areas
- IMT Pets Park and EV Charging Stations for a pet- and eco-friendly community
- Package Concierge Lockers
The community is designed to support an active, connected lifestyle – whether that’s working out at the fitness center, relaxing by the pool, or enjoying the rooftop sundeck just steps from your door.
Click here to view available apartments with these amenities before they’re leased.
Yes. IMT at the Galleria offers a Conference Room and a workstation in the 24-hour Resident Clubhouse, giving you dedicated spaces to work remotely – whether you need a private setting for calls or a comfortable spot to focus – without needing to leave the community.
These spaces are designed to support remote work and virtual meetings from the comfort of home base.
Yes. Residents enjoy access to both:
- A 24-hour fitness center with cardio and strength equipment
- A resort-style pool with lounge seating and outdoor barbecue and fire pit areas nearby
Both are available year-round, making it easy to stay active and unwind without leaving the property.
Click here to explore amenities that support your daily routine.
Yes. IMT at the Galleria hosts regular resident events throughout the year, including social gatherings and seasonal activities.
These events are designed to help residents connect, meet neighbors, and create a stronger sense of community.
Click here to schedule a tour and experience the community beyond the apartment itself.
Yes. IMT at the Galleria offers Parcel Pending lockers, providing a reliable and convenient way to receive packages – even when you’re not home.
Packages are delivered to a locker and can be picked up at your convenience, reducing the risk of missed deliveries or theft.
Click here to schedule a tour to see the community in person.
Yes – all apartments at IMT at the Galleria feature an in-home washer and dryer, making laundry easy and convenient without leaving your space.
View available apartments with in-unit washer and dryer before they’re leased.
Parking & Transportation
Yes. IMT at the Galleria offers a controlled-access parking garage for residents. Reserved parking is available for $50/month. Please contact the leasing team for current availability.
Ask the leasing team about available parking options when you tour.
Guest parking is available within the community in designated areas for residents and their visitors.
Schedule your tour and plan your visit to explore the community in person.
IMT at the Galleria’s location in Cool Springs, Franklin puts residents within minutes of I-65 and key routes throughout the greater Nashville area. Key commuting options include:
- I-65 (Franklin Pike) with on-ramps directly adjacent to the community, connecting north to Brentwood, Nashville, and beyond, and south toward Huntsville
- Cool Springs employment corridor along Carothers Parkway, home to major corporate offices and healthcare employers
- Brentwood (approximately 10 miles north) and downtown Nashville (approximately 20 miles north) via I-65
- Cool Springs Galleria and the heart of Franklin’s retail and dining scene – directly across the street
IMT at the Galleria’s position directly off I-65 at the Cool Springs exit makes it one of the most commuter-friendly addresses in Williamson County, with quick access to Franklin, Brentwood, and Nashville.
View the location to estimate your commute and nearby access.
IMT at the Galleria is designed for a connected, everyday lifestyle—where your home, workspace, and daily essentials are all within reach.
With a resort-style pool, 24-hour fitness center, 24-hour clubhouse, and direct access to Cool Springs Galleria and Franklin’s dining scene, you can:
- Work remotely without leaving the property
- Reach Cool Springs Galleria, Downtown Franklin, and the area’s best restaurants just minutes away
- Stay active and social without needing to drive elsewhere
It’s a setup that combines convenience and flexibility in a way that’s not typical for most apartment communities.
Schedule a tour and see how IMT at the Galleria fits your day-to-day life.
Maintenance & Resident Services
Submitting a maintenance request at IMT at the Galleria is simple and can be done at any time.
- Online (via our resident portal):
Residents can log into the resident portal, which is an online account you’ll set up after moving in. From there, you can submit a maintenance request, describe the issue, and track the status of your request. - By contacting the leasing office:
You can also reach out directly to the leasing office if you prefer to speak with someone or need assistance submitting a request.
When submitting a request, you’ll typically describe the issue (for example, a plumbing, appliance, or electrical concern), and the maintenance team will follow up to schedule service if needed.
Using the resident portal allows you to:
- Submit requests anytime, even outside office hours
- Track progress and updates
- Keep a record of past requests
Schedule a tour to learn more about resident services and support.
Yes. IMT at the Galleria offers 24/7 emergency maintenance for urgent issues such as plumbing leaks, or other situations that require immediate attention.
This ensures that critical issues can be addressed quickly—regardless of the time of day.
Ask the leasing team how emergency maintenance is handled when you tour.
Yes. IMT at the Galleria provides an online resident portal, which is an account you’ll use to manage your apartment.
Through the portal, you can:
- Pay rent online
- Submit and track maintenance requests
- Receive updates and community announcements
Having everything in one place makes it easier to manage your apartment without needing to visit the leasing office.
Neighborhood & Location
IMT at the Galleria is located at 427 Nichol Mill Lane in Franklin, Tennessee, in the Cool Springs area of Franklin – directly across from Cool Springs Galleria and adjacent to I-65.
The community sits along Nichol Mill Lane in Cool Springs, with Cool Springs Galleria, Carothers Parkway employment corridor, and I-65 all within easy reach, plus immediate freeway access via I-65.
IMT at the Galleria is conveniently located near several grocery options within minutes of the community, including:
- Publix
- Kroger
- Whole Foods Market
- Trader Joe’s
Explore the neighborhood to see what’s within walking distance.
IMT at the Galleria is surrounded by some of the best shopping, dining, entertainment, and outdoor recreation that Franklin and the greater Nashville area have to offer.
- Cool Springs Galleria is directly across the street, with over 100 retailers, restaurants, and entertainment options
- Downtown Franklin offers a vibrant strip of restaurants, cafés, and bars just minutes from the community
- Williamson County’s parks and greenways, with a wide range of restaurants, cafés, and bars
- The The Factory at Franklin is a short drive away, offering dining, live music, and unique shops in a historic setting
This location offers a balance of walkable convenience for daily needs and quick access to dining and entertainment throughout the area.
Schedule a tour to explore the neighborhood and surrounding area.