Frequently-Asked Questions

IMT Chandler offers a range of apartment layouts designed for different living needs, including two-bedroom and three-bedroom homes. 

• Two-bedroom apartments include two separate bedrooms and two bathrooms at 988 sq. ft., offering a spacious layout ideal for roommates or those who want extra room for a home office or guest space.
• Three-bedroom apartments include three separate bedrooms and two bathrooms at 1,074 sq. ft., providing the largest floor plan available at IMT Chandler. This layout is well-suited for roommates or residents who simply want extra space for a home office, hobby room, or guest accommodations. 

Each floor plan may vary in size, layout, natural light, and views, so availability can change frequently as apartments are leased.

Browse available floor plans and see what’s currently open.

Rent varies depending on several factors, including:

• • The floor plan you choose (studio, one-bedroom, or two-bedroom) 
  • The size and layout of the selected apartment 
  • The view and location within the community (for example, courtyard vs. street-facing) 

• Current availability and demand 

Pricing is updated regularly, so the rent you see reflects real-time market conditions. Because of this, apartments can lease quickly, especially popular layouts or price points.

Check current pricing and availability –  before your preferred unit is gone.

IMT Chandler currently offers lease terms ranging from 3 to 12 months.

A lease is a legally binding agreement outlining your rental terms, including your monthly rent, lease duration, and community policies. Flexible terms from 3 to 12 months are available to suit your needs.
Explore available apartments to find lease options that match your plans.

You can apply in two ways:

• Online: The most common and fastest option. Click the “Apply Now” button located in the contact form on the property homepage or alongside available inventory in the Floor Plans & Availability section.  You will be guided to our application portal, where you can create an account, and follow the step-by-step instructions to complete your application. Applying online is the quickest way to secure an available apartment before availability changes.
• In person: You can also visit the leasing office in person, if you prefer assistance with the application process. Our leasing office is open Monday through Friday from 8:30 am to 5:30 pm and Saturday from 10:00 am to 5:00 pm. We are closed on Sundays.
• Need assistance? Please call our leasing team and we’ll be happy to help guide you through the application process.

As part of your application, you will typically be asked to provide:

• A valid government-issued photo ID
• Employment and income verification documentation, which may include:
  •  most current paystub equaling one month and six consecutive bank statements showing payroll direct deposit if currently employed; 
  • previous year’s individual tax return and six consecutive bank statements showing deposits if self-employed;
  • An offer letter on company letterhead, indicating position, salary and contact information if pending employment;
  • A Social Security Benefit Letter, SSA-1099, or SSA Notice of Change in Payment if unemployed
• Reference information and documentation from a landlord, apartment community, or mortgage company for rental verification 
• Consent for a background and credit check 

Once your application is submitted, it will be reviewed by the leasing team, who will follow up with next steps.

Start your application now to secure your apartment before availability changes.

IMT Chandler offers several tour options so you can choose what works best for you:

• Self-guided tours: Tour the community on your own schedule using secure access. You’ll receive step-by-step instructions and entry details ahead of your visit, allowing you to explore at your own pace without a leasing agent present.
• In-person tours: Meet with a friendly leasing consultant who will walk you through the community, show available apartments, and answer any questions about pricing, availability, and the application process in real time. 
• Virtual tours: If you’re unable to visit in person, you can tour remotely through a live Zoom video call, giving you a detailed view of the apartment and amenities from anywhere.

Tours can be scheduled directly through the website by selecting a date and time that works for you. When scheduling your tour, you will be asked to provide basic contact information and confirm your appointment. For all tours, a valid ID will be required.

Book a tour today and experience the community firsthand.

Yes. IMT Chandler is currently offering one month free rent when you apply within 24 hours of completing your tour.

The free month is applied as a credit to your second full month’s rent, rather than upfront.

Please note:

• The offer is subject to change at any time 
• Restrictions apply, including exclusions for current residents and property transfers 

Because this is a time-sensitive offer, applying shortly after your tour is the best way to take advantage of the promotion.

Take advantage of this limited special and apply for your new apartment at IMT Chandler today.

When applying for an apartment, you should plan for the following initial costs:

• Application fee: $50 per applicant (non-refundable) 
• Administration fee: $250 (non-refundable) 
• Security deposit: $250 (on approved credit only) for all apartment types 

The security deposit is held throughout your lease and is used to cover any damages beyond normal wear and tear or unpaid balances at move-out. 

If you have a pet, additional costs will apply:

• Pet Fee: $300 non-refundable pet fee (covers up to two pets)
• Pet rent: $40 per pet, per month (maximum of 2 pets allowed)

In addition to these upfront costs, your total move-in amount may also include:

• Prorated rent, depending on your move-in date 
• Any applicable fees or add-ons selected during the leasing process (such as renter’s insurance or utilities) 

Because total move-in costs can vary based on your specific apartment, move-in date, and selections, you’ll see a full cost breakdown before completing your application.

View full pricing details while selecting your apartment online.

Yes. Your security deposit is refundable after you move out, as long as:

• The apartment is returned in good condition (normal wear and tear is expected) 
• There are no outstanding balances on your account 

If there are damages beyond normal use or unpaid charges, those amounts may be deducted from your deposit before the remainder is returned.

Click here to view available apartment and apply for your new apartment home online.

Yes. In addition to base rent, there are standard monthly fees associated with living at IMT Chandler:

• Monthly Billing Administrative Fee: $6/month 
• Trash: $14/month 
• Valet Trash: $25/month 
• Pest Control: $4/month
• Package Lockers: $5/month
• Credit Reporting: $5/month
• Tenant Liability Insurance: $11.50/month (when enrolled in IMT’s Tenant Liability Program)

Because total monthly costs can vary, you will see a full breakdown of all recurring charges before completing your lease.

View our brochure and additional fee disclosure to see all current charges and details.

Utilities are not included in rent at IMT Chandler.

Residents are responsible for setting up electricity through APS, but remaining utilities will be billed from the community based off occupancy and square footage of the apartment.

Contact the leasing team for a full breakdown of monthly costs.

Yes. IMT Chandler welcomes both cats and dogs.

The community is designed with pet owners in mind and includes:

• IMT Pets Park for off-leash play and socializing 
• Walkable areas throughout the property for daily exercise

Click here to find a pet-friendly apartment that works for both you and your pet.

A maximum of two pets per apartment home is allowed.

Click here to explore floor plans that comfortably fit your lifestyle and your pets.

There are no weight restrictions, but certain breeds are restricted.

The following breeds (and any mix of these breeds) are not permitted:
Doberman, Mastiff, Pit Bull (including Staffordshire Terrier, Bull Terrier, American Bulldog), Rottweiler, Chow, Wolf hybrids, Great Dane, German Shepherd, Malamute, Akita, Deerhound, and Siberian Husky.

Exception: Assistance animals are not subject to breed restrictions.

Yes. The following pet-related fees apply:

• Pet fee: $300 non-refundable pet fee (covers up to two pets) 
• Pet rent: $40 per pet, per month 

Service animals and Emotional Support Animals (ESAs) are exempt from pet fees and rent in accordance with applicable Arizona law.

IMT Chandler combines modern apartment living with everyday convenience, offering:

• A Swimming Pool and Spa with Cabana and Barbecues for relaxing and entertaining in the Arizona sun 
• A 24-hour IMT Active Fitness Center with cardio and strength equipment 
• IMT Pets Park providing a dedicated off-leash space for your pets 
• Resident Lounge and Playground with Picnic Area for socializing and outdoor recreation 
• 24-Hour Package Lockers for convenient deliveries 

The community is designed to support an active lifestyle – from the pool and spa to the fitness center, resident lounge, and dedicated pet park.

Click here to view available apartments with these amenities before they’re leased.

Yes. Residents have access to:

• The 24-hour IMT Active Fitness Center with cardio and strength equipment 
• A resort-style pool with cabanas and barbecues

These amenities make it easy to stay active and unwind without ever leaving the community.

Click here to explore amenities that support your daily routine.

Yes. IMT Chandler hosts regular resident events throughout the year, including social gatherings and seasonal activities.

These events are designed to help residents connect, meet neighbors, and create a stronger sense of community.

Click here to schedule a tour and experience the community beyond the apartment itself.

Yes. IMT Chandler offers Parcel Pending lockers, providing a reliable and convenient way to receive packages – even when you’re not home.

Packages are delivered to a dedicated locker and can be picked up at your convenience, reducing the risk of missed deliveries or theft.

Click here to schedule a tour to see the community in person.

Yes – all apartments at IMT Chandler feature an in-home washer and dryer, making laundry easy and convenient without leaving your space.

View available apartments with in-unit washer and dryer before they’re leased.

Yes. IMT Chandler offers assigned parking for all residents, with additional options available:

• Reserved Parking: $35/month 
• Garage Parking: $100/month 

Ask the leasing team about available parking options when you tour.

Guest parking is available within the community in designated areas for residents and their visitors.

Schedule your tour and plan your visit to explore the community in person.

IMT Chandler offers convenient access to Loop 101 (Price Freeway), Loop 202 (SanTan Freeway), and US-60 (Superstition Freeway), making commuting throughout the East Valley and greater Phoenix area straightforward. Key destinations easily reached include:

• Chandler Fashion Center and Downtown Chandler dining and retail – approximately 5 minutes
• Price Corridor technology employers (Intel, PayPal, Wells Fargo) – approximately 5–10 minutes
• Tempe and Arizona State University – approximately 15 minutes via Loop 101
• Phoenix Sky Harbor International Airport – approximately 20 minutes via Loop 202
• Downtown Phoenix – approximately 25 minutes via Loop 202 or I-10

Its central Chandler location near the Loop 101/Loop 202 interchange puts residents within easy reach of the East Valley’s major employment centers, shopping, and entertainment.

View the location to estimate your commute and nearby access.

IMT Chandler is designed for a connected, everyday lifestyle—where your home, workspace, and daily essentials are all within reach.

With a resort-style pool and spa, 24-hour fitness center, IMT Pets Park, and easy access to Chandler’s shopping and dining, you can:

• Work remotely without leaving the property 
• Reach Chandler Fashion Center, Downtown Chandler, and the Price Corridor just minutes away 
• Stay active and social without needing to drive elsewhere 

It’s a setup that combines convenience and flexibility in a way that’s not typical for most apartment communities.

Schedule a tour and see how IMT Chandler fits your day-to-day life.

Submitting a maintenance request at IMT Chandler is simple and can be done at any time.

• Online (via our resident portal):
  Residents can log into the resident portal, which is an online account you’ll set up after moving in. From there, you can submit a maintenance request, describe the issue, and track the status of your request. 
• By contacting the leasing office:
  You can also reach out directly to the leasing office if you prefer to speak with someone or need assistance submitting a request. 

When submitting a request, you’ll typically describe the issue (for example, a plumbing, appliance, or electrical concern), and the maintenance team will follow up to schedule service if needed.

Using the resident portal allows you to:

• Submit requests anytime, even outside office hours 
• Track progress and updates 
• Keep a record of past requests

Schedule a tour to learn more about resident services and support.

Yes. IMT Chandler offers 24/7 emergency maintenance for urgent issues such as plumbing leaks, or other situations that require immediate attention.

This ensures that critical issues can be addressed quickly—regardless of the time of day.

Ask the leasing team how emergency maintenance is handled when you tour.

Yes. IMT Chandler provides an online resident portal, which is a unique account you’ll use to manage your apartment.

Through the portal, you can:

• Pay rent online 
• Submit and track maintenance requests 
• Receive updates and community announcements 

Having everything in one place makes it easier to manage your apartment without needing to visit the leasing office.

IMT Chandler is located at 235 E Ray Road in Chandler, Arizona, in the heart of the East Valley near the Loop 101 and Loop 202 interchange.

The community sits just minutes from Chandler Fashion Center and Downtown Chandler, with excellent freeway access via Loop 101, Loop 202, and US-60.

Schedule a tour to experience the neighborhood in person.

IMT Chandler is conveniently located near several grocery options within minutes of the community, including:

• Fry’s Food Store 
• Safeway 
• Sprouts Farmers Market 
• Trader Joe’s 
• Food City

Explore the neighborhood to see what’s within walking distance.

IMT Chandler is conveniently located near shopping, dining, parks, and cultural attractions throughout the Chandler area and greater East Valley.

• Chandler Fashion Center is just minutes away, offering premier shopping, dining, and entertainment 
• Downtown Chandler features a vibrant mix of locally owned restaurants, bars, and the Chandler Center for the Arts 
• The Arizona Museum of Natural History and i.d.e.a. Museum are approximately 10 miles away in nearby Mesa 
• Cosmo Dog Park is approximately 6 miles away, a 17-acre off-leash dog park that is widely considered one of the best dog parks in Arizona due to its lake with a beach entry, shaded ramadas, and dog wash stations.

This location offers a balance of walkable convenience for daily needs and quick access to dining and entertainment throughout the area.

Schedule a tour to explore the neighborhood and surrounding area.