Frequently-Asked Questions

IMT Ballantyne offers a range of apartment layouts designed for different living needs, including studio, one-bedroom, two-bedroom, and three-bedroom homes. 

• Studio apartments offer an open, efficient layout at 575 sq. ft., ideal for those who want a low-maintenance home with access to all of IMT Ballantyne’s amenities.
• One-bedroom floorplans include one bathroom and provide a separate bedroom for added privacy. One-bedroom apartments range from 709 sq. ft. to 813 sq. ft.
• Two-bedroom apartments include two separate bedrooms and two bathrooms. They range from 1,042 sq. ft. to 1,204 sq. ft., which can be used for roommates, guests, or a home office. 
• Three-bedroom apartments include three separate bedrooms and two bathrooms ranging from 1,452 sq. ft. to 1,490 sq. ft., providing the largest floor plan available at IMT Ballantyne. This layout is well-suited for roommates or residents who simply want extra space for a home office, hobby room, or guest accommodations.

Each floor plan may vary in size, layout, natural light, and views, so availability can change frequently as apartments are leased.

Browse available floor plans and see what’s currently open.

Rent varies depending on several factors, including:

• • The floor plan you choose (studio, one-bedroom, two-bedroom, or three-bedroom) 
  • The size and layout of the selected apartment 
  • The view and location within the community (for example, courtyard vs. street-facing) 

• Current availability and demand 

Pricing is updated regularly, so the rent you see reflects real-time market conditions. Because of this, apartments can lease quickly, especially popular layouts or price points.
Check current pricing and availability –  before your preferred unit is gone.

IMT Ballantyne currently offers lease terms ranging from 3 to 12 months.

A lease is a legally binding agreement outlining your rental terms, including your monthly rent, lease duration, and community policies. Flexible term options let you choose the length that best fits your plans.
Explore available apartments to find lease options that match your plans.

You can apply in two ways:

• Online: The most common and fastest option. Click the “Apply Now” button located in the contact form on the property homepage or alongside available inventory in the Floor Plans & Availability section.  You will be guided to our application portal, where you can create an account, and follow the step-by-step instructions to complete your application. Applying online is the quickest way to secure an available apartment before availability changes.
• In person: You can also visit the leasing office in person, if you prefer assistance with the application process. Our leasing office is open Monday through Friday from 8:30 am to 5:30 pm and Saturday from 10:00 am to 5:00 pm. We are closed on Sundays.
• Need assistance? Please call our leasing team and we’ll be happy to help guide you through the application process.

As part of your application, you will typically be asked to provide:

• A valid government-issued photo ID
• Employment and income verification documentation, which may include :
  •  most current paystub equaling one month and six consecutive bank statements showing payroll direct deposit if currently employed; 
  • previous year’s individual tax return and six consecutive bank statements showing deposits if self-employed;
  • An offer letter on company letterhead, indicating position, salary and contact information if pending employment;
  • A Social Security Benefit Letter, SSA-1099, or SSA Notice of Change in Payment if unemployed
• Reference information and documentation from a landlord, apartment community, or mortgage company for rental verification 
• Consent for a background and credit check 

Once your application is submitted, it will be reviewed by the leasing team, who will follow up with next steps.

Start your application now to secure your apartment before availability changes.

IMT Ballantyne offers several tour options so you can choose what works best for you:

• Self-guided tours: Tour the community on your own schedule using secure access. You’ll receive step-by-step instructions and entry details ahead of your visit, allowing you to explore at your own pace without a leasing agent present.
• In-person tours: Meet with a friendly leasing consultant who will walk you through the community, show available apartments, and answer any questions about pricing, availability, and the application process in real time. 
• Virtual tours: If you’re unable to visit in person, you can tour remotely through a live Zoom video call, giving you a detailed view of the apartment and amenities from anywhere.

Tours can be scheduled directly through the website by selecting a date and time that works for you. When scheduling your tour, you will be asked to provide basic contact information and confirm your appointment. For all tours, a valid ID will be required.

Book a tour today and experience the community firsthand.

LOOK & LEASE: Receive 1 month free rent when you apply within 24 hours of your tour.* Your second full month’s rent will be credited to your account.

Apply within 24 hours of your tour to lock in this Look & Lease offer before it expires.

When applying for an apartment, you should plan for the following initial costs:

• Application fee: $75 per applicant (non-refundable) 
• Admin fee: $150 per application (non-refundable)
• Security deposit: $150 up to 2 months’ rent for all floor plans (on approved credit) 

The security deposit is held throughout your lease and is used to cover any damages beyond normal wear and tear or unpaid balances at move-out. 

If you have a pet, additional costs will apply:

• Pet fee: $350 non-refundable pet fee, per pet
• Pet rent: $25 per pet, per month

In addition to these upfront costs, your total move-in amount may also include:

• Prorated rent, depending on your move-in date 
• Any applicable fees or add-ons selected during the leasing process (such as renter’s insurance or utilities) 

Because total move-in costs can vary based on your specific apartment, move-in date, and selections, you’ll see a full cost breakdown before completing your application.

View full pricing details while selecting your apartment online.

Yes. Your security deposit is refundable after you move out, as long as:

• The apartment is returned in good condition (normal wear and tear is expected) 
• There are no outstanding balances on your account 

If there are damages beyond normal use or unpaid charges, those amounts may be deducted from your deposit before the remainder is returned.

Click here to view available apartment and apply for your new apartment home online.

Yes. In addition to base rent, there are standard monthly fees associated with living at IMT Ballantyne:

• Monthly Administrative Fee: $3.75/month
• Valet Trash Service:  $25/month 
• Water Charges: $3.78
• Pest Control:  $3/month 
• Package Lockers: $5/month 
• Credit Reporting: $5/month 

Utilities are not included and will vary based on your usage and service providers.

Because total monthly costs can vary, you will see a full breakdown of all recurring charges before completing your lease.

View our brochure and additional fee disclosure to see all current charges and details.

Utilities are not included in rent at IMT Ballantyne.

Water is billed through the City of Charlotte. Electric is through Duke Energy. Internet is available through AT&T or Spectrum. Valet Trash Service is billed at $25/month as a separate fee.

Costs will vary based on usage, apartment type, and service providers.

Contact the leasing team for a full breakdown of monthly costs.

Yes. IMT Ballantyne welcomes both cats and dogs.

The community is designed with pet owners in mind and includes:

• IMT Pets Park – a dedicated on-site space for your dog to run and play 
• IMT Pets Spa – an on-site grooming and wash station for your pet 
• Walkable areas throughout the property for daily exercise

Click here to find a pet-friendly apartment that works for both you and your pet.

A maximum of two pets per apartment home is allowed.

Click here to explore floor plans that comfortably fit your lifestyle and your pets.

There are no weight restrictions, but certain breeds are restricted.

The following breeds (and any mix of these breeds) are not permitted:
Doberman, Mastiff, Pit Bull (including Staffordshire Terrier, Bull Terrier, American Bulldog), Rottweiler, Chow, Wolf hybrids, Great Dane, German Shepherd, Malamute, Akita, Deerhound, and Siberian Husky.

Exception: Assistance animals are not subject to breed restrictions.

Yes. The following pet-related fees apply:

• Pet deposit: $350 refundable deposit, per pet (max 2 pets) 
• Pet rent: $25 per pet, per month 

Service animals and Emotional Support Animals (ESAs) are exempt from pet fees and pet rent per federal fair housing guidelines.

IMT Ballantyne combines modern apartment living with everyday convenience, offering:

• A resort-style pool with outdoor grill areas and a fire pit for year-round enjoyment 
• IMT Active Fitness Center with Yoga – a fully equipped gym with a dedicated yoga room 
• IMT CoWork Business Center and Conference Room – dedicated spaces for remote work and virtual meetings 
• Car Care Center for on-site vehicle maintenance convenience  
• 24-Hour Package Lockers and Club Room – package pickup available at any time and a dedicated space for community gatherings 

The community is designed to support an active, connected lifestyle – whether that’s working out at the fitness center, relaxing by the pool, or enjoying the rooftop sundeck just steps from your door.

Click here to view available apartments with these amenities before they’re leased.

Yes. IMT Ballantyne offers an IMT CoWork Business Center and a separate Conference Room, giving you two dedicated spaces to work from home – whether you need a quiet solo setup or a private room for calls and meetings – without leaving the community.

Together these spaces cover everything from heads-down focused work to collaborative video meetings.

Click here to tour spaces designed for your workday.

Yes. Residents enjoy access to both:

• The IMT Active Fitness Center – a fully equipped gym with cardio, strength equipment, and a dedicated yoga room 
• The resort-style pool with lounge seating, outdoor grill areas, and a fire pit nearby 

Both are available year-round, making it easy to stay active and unwind without ever leaving the property.

Click here to explore amenities that support your daily routine.

Yes. IMT Ballantyne hosts regular resident events throughout the year, including social gatherings and seasonal activities.

These events are designed to help residents connect, meet neighbors, and create a stronger sense of community.

Click here to schedule a tour and experience the community beyond the apartment itself.

Yes. IMT Ballantyne offers Parcel Pending lockers, providing a reliable and convenient way to receive packages – even when you’re not home.

Packages are delivered to a dedicated locker and can be picked up at your convenience, reducing the risk of missed deliveries or theft.

Click here to schedule a tour to see the community in person.

Yes – all apartments at IMT Ballantyne feature an in-home washer and dryer, making laundry easy and convenient without leaving your space.

View available apartments with in-unit washer and dryer before they’re leased.

Yes. IMT Ballantyne offers open parking throughout the community, with attached garages available in select homes. Reserved parking is also available for $35/month. Please contact the leasing team for current garage availability and pricing.

Ask the leasing team about available parking options when you tour.

Guest parking is available within the community in designated areas for residents and their visitors.

Schedule your tour and plan your visit to explore the community in person.

IMT Ballantyne’s location in the Ballantyne neighborhood of south Charlotte puts residents within minutes of two major interstates. Key commuting options include:

• I-485 (Charlotte Outer Loop), with on-ramps less than a mile from the community, connecting to all quadrants of Charlotte including Uptown, Charlotte Douglas International Airport, and neighboring suburbs
• I-77 (North-South Expressway) via I-485, providing a direct route into Uptown Charlotte and south into Rock Hill, SC
• Ballantyne Corporate Park, one of Charlotte’s largest employment centers, just minutes away
• Johnston Road (US-521), the primary local corridor connecting Ballantyne to south Charlotte and Pineville

IMT Ballantyne’s location near the I-485 and Johnston Road interchange makes it one of the most commuter-friendly addresses in south Charlotte, with easy access to both the city and neighboring South Carolina.

View the location to estimate your commute and nearby access.

IMT Ballantyne is designed for a connected, everyday lifestyle—where your home, workspace, and daily essentials are all within reach.

With a resort-style pool, IMT Active Fitness Center with yoga, IMT CoWork, and easy access to Ballantyne Village and south Charlotte’s dining and retail, you can:

• Work remotely without leaving the property 
• Reach Ballantyne Village, Stonecrest at Piper Glen, and the area’s best restaurants and shops just minutes away 
• Stay active and social without needing to drive elsewhere 

It’s a setup that combines convenience and flexibility in a way that’s not typical for most apartment communities.

Schedule a tour and see how IMT Ballantyne fits your day-to-day life.

Submitting a maintenance request at IMT Ballantyne is simple and can be done at any time.

• Online (via our resident portal):
  Residents can log into the resident portal, which is an online account you’ll set up after moving in. From there, you can submit a maintenance request, describe the issue, and track the status of your request. 
• By contacting the leasing office:
  You can also reach out directly to the leasing office if you prefer to speak with someone or need assistance submitting a request. 

When submitting a request, you’ll typically describe the issue (for example, a plumbing, appliance, or electrical concern), and the maintenance team will follow up to schedule service if needed.

Using the resident portal allows you to:

• Submit requests anytime, even outside office hours 
• Track progress and updates 
• Keep a record of past requests

Schedule a tour to learn more about resident services and support.

Yes. IMT Ballantyne offers 24/7 emergency maintenance for urgent issues such as plumbing leaks, or other situations that require immediate attention.

This ensures that critical issues can be addressed quickly—regardless of the time of day.

Ask the leasing team how emergency maintenance is handled when you tour.

Yes. IMT Ballantyne provides an online resident portal, which is a unique account you’ll use to manage your apartment.

Through the portal, you can:

• Pay rent online 
• Submit and track maintenance requests 
• Receive updates and community announcements 

Having everything in one place makes it easier to manage your apartment without needing to visit the leasing office.

IMT Ballantyne is located at 12600 District South Drive in Charlotte, North Carolina, in the Ballantyne neighborhood of south Charlotte – near the I-485 and Johnston Road interchange.

The community sits along District South Drive in Ballantyne, with Ballantyne Village, Ballantyne Corporate Park, and I-485 all within easy reach, plus quick freeway access via I-485 and I-77.

Schedule a tour to experience the neighborhood in person.

IMT Ballantyne is conveniently located near several grocery options within minutes of the community, including:

• Harris Teeter 
• Publix 
• Walmart Supercenter 

Explore the neighborhood to see what’s within walking distance.

IMT Ballantyne is surrounded by some of the best shopping, dining, recreation, and employment that south Charlotte has to offer.

• Ballantyne Village is just minutes away, with a walkable mix of restaurants, boutiques, and services in a charming open-air setting 
• Stonecrest at Piper Glen offers a vibrant strip of restaurants, cafés, and bars just minutes from the community 
• Ballantyne Corporate Park, with a wide range of restaurants, cafés, and bars 
• The Anne Springs Close Greenway and McDowell Nature Preserve are nearby, offering miles of hiking, biking, and nature trails just outside the city 

This location offers a balance of walkable convenience for daily needs and quick access to dining and entertainment throughout the area.

Schedule a tour to explore the neighborhood and surrounding area.