Frequently-Asked Questions

5401 Chimney Rock offers a range of apartment layouts designed for different living needs, including one-bedroom and two-bedroom homes. 

• One bedroom floorplans include one bathroom and provide a separate bedroom for added privacy. One-bedroom apartments range from 615 sq. ft. to 961 sq. ft.
• Two bedroom apartments include two separate bedrooms and two bathrooms. They are 1,040 sq. ft., which can be used for roommates, guests, or a home office. 

Each floor plan may vary in size, layout, natural light, and views, so availability can change frequently as apartments are leased.

Browse available floor plans and see what’s currently open.

Rent varies depending on several factors, including:

• The floor plan you choose (studio, one-bedroom, or two-bedroom) 
• The size and layout of the selected apartment 
• The view and location within the community (for example, courtyard vs. street-facing)
• Current availability and demand 

Pricing is updated regularly, so the rent you see reflects real-time market conditions. Because of this, apartments can lease quickly, especially popular layouts or price points.
Check current pricing and availability –  before your preferred unit is gone.

5401 Chimney Rock currently offers lease terms ranging from 3 to 12 months.

A lease is a legally binding agreement outlining your rental terms, including your monthly rent, lease duration, and community policies. Available terms range from 3 to 12 months, giving you flexibility to choose the duration that best fits your plans.
Explore available apartments to find lease options that match your plans.

You can apply in two ways:

• Online: The most common and fastest option. Click the “Apply Now” button located in the contact form on the property homepage or alongside available inventory in the Floor Plans & Availability section.  You will be guided to our application portal, where you can create an account, and follow the step-by-step instructions to complete your application. Applying online is the quickest way to secure an available apartment before availability changes.
• In person: You can also visit the leasing office in person, if you prefer assistance with the application process. Our leasing office is open Monday through Friday from 10:00 am to 6:00 pm and Saturday from 10:00 am to 5:00 pm. We are closed on Sundays.
• Need assistance? Please call our leasing team and we’ll be happy to help guide you through the application process.

As part of your application, you will typically be asked to provide:

• A valid government-issued photo ID
• Employment and income verification documentation, which may include:
  •  most current paystub equaling one month and six consecutive bank statements showing payroll direct deposit if currently employed; 
  • previous year’s individual tax return and six consecutive bank statements showing deposits if self-employed;
  • An offer letter on company letterhead, indicating position, salary and contact information if pending employment;
  • A Social Security Benefit Letter, SSA-1099, or SSA Notice of Change in Payment if unemployed
• Reference information and documentation from a landlord, apartment community, or mortgage company for rental verification 
• Consent for a background and credit check 

Once your application is submitted, it will be reviewed by the leasing team, who will follow up with next steps.

Start your application now to secure your apartment before availability changes.

5401 Chimney Rock offers several tour options so you can choose what works best for you:

• Self-guided tours: Tour the community on your own schedule. You’ll receive step-by-step instructions and entry details ahead of your visit, allowing you to explore at your own pace without a leasing agent present.
• In-person tours: Meet with a friendly leasing consultant who will walk you through the community, show available apartments, and answer any questions about pricing, availability, and the application process in real time. 
• Virtual tours: If you’re unable to visit in person, you can tour remotely through a live Zoom video call, giving you a detailed view of the apartment and amenities from anywhere.

Tours can be scheduled directly through the website by selecting a date and time that works for you. When scheduling your tour, you will be asked to provide basic contact information and confirm your appointment. For all tours, a valid ID will be required

Book a tour today and experience the community firsthand.

Yes. 5401 Chimney Rock is currently offering $500 off rent when you apply within 24 hours of completing your tour.

The $500 discount is applied as a credit to your second full month’s rent, rather than upfront.

Please note:

• The offer is subject to change at any time 
• Restrictions apply, including exclusions for current residents and property transfers 

Because this is a time-sensitive offer, applying shortly after your tour is the best way to take advantage of the promotion.

Take advantage of this limited special and apply for your new apartment at 5401 Chimney Rock today.

When applying for an apartment, you should plan for the following initial costs:

• Application fee: $45 per applicant (non-refundable) 
• Administration fee: $100 (non-refundable) 
• Security deposit: $50 for all apartments

The security deposit is held throughout your lease and is used to cover any damages beyond normal wear and tear or unpaid balances at move-out. 

If you have a pet, additional costs will apply:

• Pet deposit: $300 non-refundable pet fee per pet
• Pet rent: $10 per pet, per month (maximum of 2 pets allowed)

In addition to these upfront costs, your total move-in amount may also include:

• Prorated rent, depending on your move-in date 
• Any applicable fees or add-ons selected during the leasing process (such as renter’s insurance or utilities) 

Because total move-in costs can vary based on your specific apartment, move-in date, and selections, you’ll see a full cost breakdown before completing your application.

View full pricing details while selecting your apartment online.

Yes. Your security deposit is refundable after you move out, as long as:

• The apartment is returned in good condition (normal wear and tear is expected) 
• There are no outstanding balances on your account 

If there are damages beyond normal use or unpaid charges, those amounts may be deducted from your deposit before the remainder is returned.

Click here to view available apartment and apply for your new apartment home online.

Yes. In addition to base rent, there are standard monthly fees associated with living at 5401 Chimney Rock:

• Administrative Fee: $3/month 
• Package Lockers: $5/month 
• Credit Reporting: $5/month 
• Pest Control: $1/month

Utilities are not included and will vary based on your usage and service providers.

Because total monthly costs can vary, you will see a full breakdown of all recurring charges before completing your lease.

View our brochure and additional fee disclosure to see all current charges and details.

Yes. 5401 Chimney Rock welcomes both cats and dogs.

The community is designed with pet owners in mind and includes:

• Pet washing stations 
• Walkable areas throughout the property for daily exercise

Click here to find a pet-friendly apartment that works for both you and your pet.

A maximum of two pets per apartment home is allowed.

Click here to explore floor plans that comfortably fit your lifestyle and your pets.

There are no weight restrictions, but certain breeds are restricted.

The following breeds (and any mix of these breeds) are not permitted:
Doberman, Mastiff, Pit Bull (including Staffordshire Terrier, Bull Terrier, American Bulldog), Rottweiler, Chow, Wolf hybrids, Great Dane, German Shepherd, Malamute, Akita, Deerhound, and Siberian Husky.

Exception: Assistance animals are not subject to breed restrictions.

Yes. The following pet-related fees apply:

• Pet fee: $300 non-refundable pet fee per pet 
• Pet rent: $10 per pet, per month 

Service animals and Emotional Support Animals (ESAs) are exempt from pet fees and rent in accordance with applicable law.

5401 Chimney Rock combines modern apartment living with everyday convenience, offering:

• Four refreshing swimming pools 
• Package Lockers 
• Controlled-access entry system for added security and peace of mind 
• Pet Stations conveniently located throughout the community 
• 24/7 Emergency Maintenance Service for prompt resolution of urgent issues 

The community is designed to support both your daily routine and your lifestyle – whether that’s working from home, staying active, or having essentials within walking distance.

Click here to view available apartments with these amenities before they’re leased.

Yes. Residents have access to:

• Access to four refreshing swimming pools 
• Lush landscaping and mature trees 

5401 Chimney Rock does not have an on-site fitness center, but residents enjoy four swimming pools perfect for recreation and relaxation.

Click here to explore amenities that support your daily routine.

Yes. 5401 Chimney Rock hosts regular resident events throughout the year, including social gatherings and seasonal activities.

These events are designed to help residents connect, meet neighbors, and create a stronger sense of community.

Click here to schedule a tour and experience the community beyond the apartment itself.

Yes. 5401 Chimney Rock offers Parcel Pending lockers, providing a reliable and convenient way to receive packages – even when you’re not home.

Packages are delivered to a secure locker and can be picked up at your convenience, reducing the risk of missed deliveries or theft.

Click here to schedule a tour to see the community in person.

Yes – all apartments at 5401 Chimney Rock feature an in-home washer and dryer, making laundry easy and convenient without leaving your space.

View available apartments with in-unit washer and dryer before they’re leased.

Yes. 5401 Chimney Rock offers reserved parking for residents. Reserved parking is available for $40/month.

Ask the leasing team about available parking options when you tour.

Guest parking is available within the community in designated areas for residents and their visitors.

Schedule your tour and plan your visit to explore the community in person.

5401 Chimney Rock offers convenient access to I-69 (US-59), I-610, and the Westpark Tollway, making commuting throughout Houston straightforward. Key destinations easily reached include:

The Galleria, Houston’s premier shopping, dining, and business districtUptown Houston corporate offices and commercial centers
The Texas Medical Center, one of the world’s largest medical and research hubs
Greenway Plaza and Upper Kirby employment centers
Downtown Houston business, government, and entertainment districts
Rice University and the Museum District

Its location in the Gulfton area provides excellent freeway connectivity for commuting, meetings, and travel throughout the greater Houston metro area.

View the location to estimate your commute and nearby access.

5401 Chimney Rock is designed for a connected, everyday lifestyle—where your home, workspace, and daily essentials are all within reach.

With four swimming pools, package lockers, pet stations, and easy access to Houston’s top destinations, you can:

• Work remotely without leaving the property 
• Reach the Galleria, Greenway Plaza, and Texas Medical Center in just minutes 
• Stay active and social without needing to drive elsewhere 

It’s a setup that combines convenience and flexibility in a way that’s not typical for most apartment communities.

Schedule a tour and see how 5401 Chimney Rock fits your day-to-day life.

Submitting a maintenance request at 5401 Chimney Rock is simple and can be done at any time.

• Online (via our resident portal):
  Residents can log into the resident portal, which is an online account you’ll set up after moving in. From there, you can submit a maintenance request, describe the issue, and track the status of your request. 
• By contacting the leasing office:
  You can also reach out directly to the leasing office if you prefer to speak with someone or need assistance submitting a request. 

When submitting a request, you’ll typically describe the issue (for example, a plumbing, appliance, or electrical concern), and the maintenance team will follow up to schedule service if needed.

Using the resident portal allows you to:

• Submit requests anytime, even outside office hours 
• Track progress and updates 
• Keep a record of past requests

Schedule a tour to learn more about resident services and support.

Yes. 5401 Chimney Rock offers 24/7 emergency maintenance for urgent issues such as plumbing leaks, or other situations that require immediate attention.

This ensures that critical issues can be addressed quickly—regardless of the time of day.

Ask the leasing team how emergency maintenance is handled when you tour.

Yes. 5401 Chimney Rock provides an online resident portal, which is a account you’ll use to manage your apartment.

Through the portal, you can:

• Pay rent online 
• Submit and track maintenance requests 
• Receive updates and community announcements 

Having everything in one place makes it easier to manage your apartment without needing to visit the leasing office.

5401 Chimney Rock is located at 5401 Chimney Rock Road in Houston, Texas, in the Gulfton neighborhood just southwest of Uptown Houston.

The community sits just minutes from the Galleria and Greenway Plaza, with convenient access to shopping, dining, and major commuter routes including I-69, I-610, and the Westpark Tollway.

Schedule a tour to experience the neighborhood in person.

5401 Chimney Rock is conveniently located near several grocery options within minutes of the community, including:

• H-E-B 
• Kroger 
• Whole Foods Market 
• Trader Joe’s (Uptown) 

Explore the neighborhood to see what’s within walking distance.

5401 Chimney Rock is conveniently located near a wide mix of shopping, dining, parks, and Houston landmarks.

• The Galleria – Houston’s premier shopping and dining destination – is just minutes away 
• Greenway Plaza offers nearby dining, retail, and office amenities 
• Ventura Boulevard is a short drive away, with a wide range of restaurants, cafés, and bars 
• The Texas Medical Center and Downtown Houston are both approximately 10 minutes away, offering major employment and entertainment options 

This location offers a balance of walkable convenience for daily needs and quick access to dining and entertainment throughout the area.

Schedule a tour to explore the neighborhood and surrounding area.