Our goal is to provide the best apartments, community, service, and value. We value all online feedback, both positive and negative, as it provides us with the tools to provide our residents with a 5-star living experience.
Love living here! Transferred from an imt property in Dallas and south park has a much better staff. The amenities are really nice too- love the pool and gym. My apt itself is great and I'm very happy. Thank you, everyone at imt south park
I am so impressed by the level of professionalism shown by the Management here. They could not be more accommodating. They addressed a difficult situation with kindness and compassion for my family. Thank you to Megan M and Megan Z for your hard work on my behalf. Megan M even sent a handwritten condolence after the death of a beloved pets passing. Thank you to everyone at IMT for your dedication and service. You're the best! You can't find this quality service everywhere.
the move in process was by far one of the easiest I have experienced. Corey helped me throughout the entire process. Gave me email and call updates and made my move so easy. I have recommended this property to friends of mine and they have moved into this complex as well and fell in love with it. I love living here. It's in a perfect location, close to Southpark Meadows and Brodie Ln/Sunset Valley, where all of the good shopping and restaurants are. (Without having to go too far north.) The property itself is stunning. When I have friends over, they always compliment me on the gorgeous granite countertops, stainless steel appliances, and the HUGE tub/shower in the bathroom. The clubhouse and pool area is amazing. I love taking my guest over there to watch a game, grill, or take a swim.
I put in 2 maintenance requests which were fulfilled by John Cruz by the next morning. He went above and beyond, checking all of our sinks and bathrooms and changing our AC filter. Thanks John!
We've loved living here for the past two years. Sure there were a few kinks when property management shifted but overall, IMT has kept it together.
One issue I have is how rude the south property is to the north property. They act as if were poor, or ghetto when we use the gym or pool. I mean, come on guys, we all pay the same cost of living. Be nice.
Another issue is parking. You need to not be a night owl if you plan on living here. If you come home after 10-11pm, there will be no parking spot waiting for you. I guess you can do what we did and rent a space. However, for $1,100 a month, it seems like there should be parking available for residents.
Overall, the property is nice, the maintenance guys are nice and the office staff members are helpful.
I used to be an apartment locator & have seen 100's of places. Overall, I like IMT because there is a lease buy out option. My husband's apartment was new when he moved in but very shotty work...cheap paint on walls that isn't cleanable, missing toilet seat upon move in, incorrect ceiling fan install, lock missing & others didn't work. This was their best 1st impression? Positives: pool & decent gym & dog park & dog washing station.
Hi Elizabeth, Thank you for your feedback. I sincerely apologize for the inconveniences your husband experienced when he moved in, and especially for the first impression he received. My maintenance team took care of the issues quickly, however I do agree these items should have been corrected before your husband moved in. We have implemented move-in procedures to ensure these types of things do not happen again. We appreciate feedback like yours to help us work on areas of improvement, so thank you again for sharing this with us. I also want to thank you for the positive mentions about our pool, gym, dog park, and dog grooming station. IMT Southpark takes great pride in the awesome amenities we have to offer our residents! If you would like to speak with me to go over your concerns or feedback in further detail, please do not hesitate to call me at (512) 291-8200. I look forward to and welcome all suggestions and comments in regards to our service and community. Thanks again, Elizabeth.
maintenance is excellent here. John has came and fixed my work orders same day or day after for every request. Place is well put together as well as the people at the front desk are extremely courteous.